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Would you buy an item at the grocery store or from Amazon without knowing its price?
That’s why we post our prices, and if you don’t see what you you’re searching for, we will always give you the total cost before we start any work. We have nothing to hide from our customers, and everything is guaranteed.
Suppose there is more than one way to address your door issue. In that case, we’ll provide you with alternatives including the benefits, drawbacks, and costs for each option. Frequently items can be repaired rather than replaced. Some customers demand nothing but the best, while others are on a tight budget.
Our job is to give you the power of choice.
Whether it’s a basic residential steel garage door, a custom designed exotic wood, modern glass, aluminum, or a door constructed from other materials, we can help you find just what you’re looking for.
ServiceBasix Garage Doors specializes in installing new and repairing existing residential garage doors and openers. Many overhead door companies pursue all types of work — ranging from industrial/commercial doors, gates, rolling doors, and even loading docks. They’ll service just about anyone in their “Jack of all trades” business model.
In contrast, our business model is laser-focused on just one thing — residential garage doors, and we won’t work for everyone. We provide garage door repair in Austin, and San Antonio, TX, for homeowners. Homeowners receive the same high level of communication and fast service that we deliver to our high-volume clients — all at discounted rates.
These businesses look for much more than just low prices. They have to please their customers, investors, homeowners, and tenants. Our job is to provide better, cheaper, faster 5-star service for their customers and tenants every time they have a garage door issue.
We provide more 5-star service in a day than many garage door service companies do in a week or a month. To help meet your timeline and specific needs, our live call center answers questions by phone, chat, or text messaging.
WHY — The primary purpose of garage door springs is to neutralize or counterbalance the door’s weight as it opens and closes. Correctly installed spring(s) allow a child to be able to lift a door weighing several hundred pounds.
WHY — In most homes, the garage door is used more frequently than the front door. Before the current ubiquitous use of automatic garage door openers, doors were opened by hand by lifting a handle or pulling a rope. Over the years, garage doors have become larger and heavier.
Our technician, Jordan, was punctual, very courteous and very professional. He fixed the problem very quickly and added some helpful security advise.
Jayson, the service tech who came to my house was very friendly and knowledgeable, and after testing everything else, ultimately determined my opener was the problem.
Had the pleasure of dealing with them when the spring on my garage door suddenly snapped. I’m pretty hands on but I had never dealt with garage doors before. They scheduled my appointment super fast and had my door better than ever after. Went above and beyond with the service call and repair. I can’t stress enough how happy I am with the quick and amazing service.
ayson was my service technician. The communication with both the company and Jayson was excellent. Jayson was on time, friendly and knowledgeable. Jayson repaired my garage door quickly and without any distraction or interruption to my day. It is extremely rare and hard to find this level of customer service these days. If you are in need of a repair, look no further. You won't be disappointed.
