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We Cover All Your Garage Door Needs

Most homeowners pay little attention to the condition of their overhead door until something goes wrong. Luckily, most of the issues we are asked to address are minor, and the garage door repairs can be performed inexpensively. The bigger ticket items usually involve damage to the actual door, an opener replacement, or a broken spring.

Because garage door springs hold a lot of tension to hold your door in place, they can be very dangerous to replace. Before you can replace a broken single torsion spring, the entire torsion spring assembly must first be removed, including the remaining intact springs. This disassembly and reassembly process is time-consuming and fraught with danger. Installing torsion springs is not something an amateur should undertake. That’s why we offer garage door spring repair near Austin and San Antonio TX.

Garage Door Spring Replacement

Lifetime Spring Replacement Guarantee

Nobody can guarantee that a garage door spring won’t break. As a matter of fact, the only thing guaranteed is that ALL SPRINGS WILL EVENTUALLY BREAK
with use! What we don’t know is when yours will break.
Will it happen tomorrow, next week, month, year …?

With our Lifetime Spring Replacement Guarantee, it doesn’t matter when or how many times a spring breaks. We will replace your broken spring quickly, and it won’t cost you a penny. And don’t worry if you can’t find your receipt. We’ll keep track of all the work you’ve asked us to do in our secure database. Just call us, and we’ll fix it in a jiffy.

Read the fine print.
There isn’t any. It’s a simple straight-forward guarantee: if we replaced all of your spring(s) and one or all break, we’ll replace it. No gotcha’s, no surprises!  

Garage Door Spring Size Matters

The job of a spring is to counterbalance the sectional door’s weight as it opens and closes. When the spring is too weak or too “hot,” it can lead to a damaged door and/or garage door opener. The garage door opener should never strain to open or close the door. If it does, it can damage the door at the connection point with the opener or wear out the opener components.

Torsion springs are rated by their IPPT. IPPT stands for Inch Pounds Per Turn. It represents the force a spring exerts per complete turn of the spring. IPPT is affected by the wire gauge, the spring’s diameter, its length, and how tightly it’s wound. Calculating the correct IPPT of spring is not an easy matter. You have to know the door’s weight to know how much force the spring needs to exert to neutralize that weight. Door manufacturers can provide some basic metrics, but frequently additional weight is added in the form of struts to strengthen the door.

If you’re curious to find out whether you have the appropriate spring and that it is installed correctly, follow this simple test.

  1. Disengage the opener from the door.
  2. Pull on the chord that releases the carriage from the rail.
  3. Lift the door about 2 feet from the ground and release.The door should not close or open.
  4. Repeat lifting the door in 2-foot increments. The door should stay right where you released it.

For garage door spring replacement, we exclusively use oil-tempered torsion springs. Oil-tempered springs have a much longer lifespan than galvanized springs — which have a chrome-like appearance and are frequently upsold to unwary consumers. To prevent oil-tempered springs from rusting, they are dipped in a black liquid and then baked in an oven to form an anti-corrosive coating. That coating allows the garage door to open and close quietly as the torsion spring winds and unwinds. 

Broken Torsion Spring

Why Replace All The Springs?

If your garage has a single torsion spring, our technician may recommend replacing it with dual springs. Why? It’s a safety measure. When you have one broken garage door spring, you will still have enough assistance from the remaining spring to lift the door. Without that spring, it may be impossible to open the door even with several other people’s help.

If your door has two or more springs and one spring breaks, we will typically recommend garage door spring replacement for both springs. Why? Well, it is not to make more money. It’s actually the reverse. We want to save you money.

Springs are rated for a certain number of cycles. Therefore, if all the springs were installed together, they run the same cycle. Therefore it is highly probable that all the springs have reached the end of their life-cycle. Why wait a week or several months for the next spring to break? Instead, skip the trouble and let us perform a full garage door spring replacement for your garage. 

Garage Door Spring Types

Torsion Spring Repair

Torsion springs are commonly found in residential garage systems, due to their durability and longevity. Garage door torsion springs are extremely important parts of hardware and must be kept in proper condition for dependable operation. Torsion springs may be found in sets of 1 or 2, and commonly have a lifespan of about 10,000 cycles. Depending on how often your garage door is in use, a torsion spring may remain in operation for about 10 years. Torsion springs use a type of rotational force, called torque, which spins to take on weight. This allows the garage door to move safely and stay on track.

When a torsion spring does break, it’s important to schedule immediate garage door spring replacement. Fortunately, our garage door repairmen at ServiceBasix Garage Doors are well-trained to take on efficient spring repair. With the highest-quality springs in stock, we always remain prepared to take on your spring project. If you want to keep your springs in excellent condition, we recommend scheduling garage door maintenance. By cleaning, tightening, and lubricating springs, it can greatly help to extend their lifespan and help them perform better.

Broken Torsion Spring

Garage Door Extension Spring Repair

Extension springs are located above the horizontal tracks. The extension spring attaches to a pulley that loops the cable connected to the door’s bottom panel. The spring stores energy when the door is lowered, stretching it out between the pulley at one end and an “S-hook” attached to the angle iron support used to mount the horizontal track.

A safety cable should be installed through the center of the spring. This cable prevents a portion of the broken spring from turning into a missile and possibly hurting someone or something nearby.

Extension springs should only be installed when the door is completely open to release all tension from the spring. Remember that these springs are designed to lift doors that can weigh several hundred pounds. Imagine how much damage such a force could do to a person or pet?

If you think you need garage door spring replacement, give us a call quickly for same day service!

Over time, these springs will stretch, and consequently, they will lose much of their ability to lift the door. When this happens, it is not uncommon for the door to go off-track. The lack of pulling force also places more stress on the garage door opener.

When one spring breaks, both springs must be replaced at the same time. Otherwise, the unequal pull from the new and old spring will cause serious problems.

Garage Door Spring Repair

Garage Door Maintenance

Because springs experience such extreme wear and tear, we highly recommend scheduling garage door maintenance. When you call us out, we’ll conduct a thorough inspection of your garage, a door balance test, and garage door hardware servicing are all included in this garage door service. Your garage door springs will be lubricated and tightened, which will help them last longer and function better. It’s also a good idea to have the torsion springs inspected and replaced every year if they show signs of damage or deterioration. Because broken garage door springs can be dangerous, it’s a good idea to schedule garage door spring replacement ahead of time. When you need your overhead door needs a tune-up, let ServiceBasix Garage Doors handle it.


There are three types of garage door springs: torsion, extension, and Wayne Dalton torque master. Most residential homes employ torsion springs. These springs operate by twisting, which causes rotation. Extension springs extend to move the garage door and are found on the upper, horizontal tracks. Wayne Dalton springs are separate; they are the company’s unique line of springs.

Normally, yes we do recommend having both springs replaced at the same time. This is because springs are usually installed together and will have the same lifespan. Thus, when one spring goes, the other one will soon follow.

Springs are known to last about 10,000 cycles, which usually translates to 7-10 years. Of course, this depends on how often your springs are in use and if you keep up with their maintenance. 

Spring replacement usually costs between $150 and $500. We’ll give you an upfront estimate that includes no hidden fees or labor costs. If you just need your springs cleaned or lubricated, it will only be the cost of a maintenance visit.

Springs do a lot of the work for your garage door. They keep hold of all the building tension that powers garage door movement. Thus, they tend to reach a snapping point after many years of use. When torsion springs snap, they emit a very loud noise. If you hear this, you’ll know that your springs have broken. If this occurs while your garage door is moving, it may cause your door to come off the track. Don’t attempt to fix this yourself. Give us a call here at ServiceBasix so we can come to handle your garage door spring repair. 

Read Our Reviews

Beth J.

Great service from the telephone call to the finished work. Our garage door spring snapped and could not open there the door. The technician was friendly knowledgeable and fast. Thank you.

Rodney O.

John responded to my service request within an hour by calling 30 minutes ahead of his arrival. Very professional and courteous. I was out of town at the time of service so he sent pictures of the broken spring, gave me the quote and had repairs made within an hour. He send pics and receipt. Very pleased with John, his service and his follow up...

Bryan M.

The technician was on time and quickly resolved the problem. He noticed my garage door was quite loud and without having to request it he oiled the springs and it is much quieter now. Great service and would definitely use again.