About Us

We are a family-owned and operated company

We are a family-owned and operated company headquartered in Austin, Tx, with local branches in multiple cities including, Houston, San Antonio, Dallas, Fort Worth, Atlanta, and Tampa.

Our company was founded on a business model focused on serving clients who manage residential properties. As our systems and processes improved, many of our national clients encouraged our geographic expansion.

As a side benefit of having to compete for additional work from these clients, it became essential that we deliver our services, better, faster, and cheaper.

The payoff for constant improvement in these three areas increases sales from these clients. It also gives us a substantial competitive advantage in working with consumers. We are rolling out our B-2-C model in Austin and San Antonio, TX that will leverage the competitive strengths we developed in our B-2-B model.

ServiceBasix only provides the best and highest quality garage door products from the top garage door brands. We are known for providing only the best value for the money. We offer FREE estimates and FREE professional advice as well.

We GUARANTEE Our Work

We GUARANTEE to service our manufacturer’s warranties, including
lifetime warranties. Can you ask for more?

Call us now at 833-222-2749 and experience 100% customer satisfaction.

About Us

Meet Our Founders

Since 2003, our founders have been affiliate members of NARPM – National Association of Residential Property Managers. The National Association of Residential Property Managers (NARPM®) is an association of real estate professionals who know first-hand the unique problems and challenges of managing single-family and small residential properties.

Fred Terlaak
Co-founder/CEO

From day 1, we decided to be active members of the International Door Association — IDA. The mission of the International Door Association is to be the leading trade association representing the door and access systems industry by 

John Tseng
Co-founder/COO

Association — IDA. The mission of the International Door Association is to be the leading trade association representing the door and access systems industry by providing advocacy, education, and collaboration to advance the industry with increased professionalism, and vibrant volunteer leadership and staff.

You can expect our staff to:

We carry liability and vehicle insurance, and worker’s compensation covers all of our staff..

Our Training

All our employees go through extensive in-house training.   The training is both online (we call it ServiceBasix University) as well as job-specific training.  We don’t hire contractors.  All our people are employees and undergo a criminal background screening, and they must pass a drug test.

We carry liability and vehicle insurance, and worker’s compensation covers all of our staff.