What to look for in a garage door repair company

When it comes to your garage door, you need a trustworthy garage door company well-trained in handling full service repairs. Most people are very dependent on their garage door, whether they realize it or not. The average garage door is in use 4-5 times a day, mainly as people come and go from their house. When it comes to garage door damage, you may find that a snapped spring or loose cable will leave the garage door unable to move. This can throw a wrench in your day, as your car may be trapped inside the garage. 

In times where same day garage door repair is needed, it’s important to find a well qualified garage door company ready to come to your aid. Below, we’ve included some things to look out for before hiring a garage door company near you.

Company Reputation

When you’re searching for a garage door repair company, the number one indicator of their service is their reputation. On Google, you can take a look at a company’s past reviews and testimonials. See what customers have to say about the way a business handles garage door repair and customer service. If there are multiple negative reviews, steer clear of the company! This is one of the best ways to determine whether or not to give them your business. 

Most garage door companies will also post gallery pages, where you can look at pictures of their past projects. This is another excellent way to gauge the quality of their work. If you’re considering new garage door installation, it can also give you ideas about different garage door materials, colors, and styles. 

Examine Garage Door Services

garage doors

Garage door companies offer a variety of services, which means your choice of garage door company may be dependent on the service you need. Some businesses may only offer residential services, while others provide commercial, or both. It can be wise to choose a garage door company with specialized services, as it means they’ll be well developed. 

At ServiceBasix, we provide residential garage door services, where we’ve spent time learning the best methods and products for quality garage door repair. Some of our services include garage door installation, spring replacement, opener repair, maintenance, and opener installation!

Inquire About Licensing And Insurance

With Google exploding with fake business listings, you need to ensure that you’re dealing with a legitimate garage door company. After looking at their reviews and website, inquire about their licensing and insurance. Different states have various regulations for garage door services, so it may be beneficial to research these before you choose your garage door company. You can also ask about manufacturer warranties, especially if you’re investing in a new garage door or opener. 

Lastly, make sure the company is transparent about their pricing. You don’t want to deal with a business who adds hidden fees and labor taxes. At ServiceBasix, we give you the price up front, without any surprises. Questions about our pricing? Check out the Pricing page on our website! Our garage door technicians work diligently to offer excellent customer service alongside affordable garage door repair.

Schedule Garage Door Repair with ServiceBasix!

Our technicians are well-trained to provide excellent garage door opener repair, spring replacements, overhead door maintenance, and more!

Questions to Ask

ServiceBasix Garage Doors
  • How do you handle unexpected issues that pop up during service? 
  • How long have you been in business? 
  • What is your garage door repair process like? 
  • How long will this service take?
  • Will we sign a contract? 
  • How do you invoice? 
  • Do you accept financing?
  • How do you keep projects on track?
  • Is your work covered by a warranty? 
  • Will you work with insurance companies? 

Searching For A Garage door repair company near you?

At ServiceBasix Garage Doors, we offer exemplary garage door repair services designed to best restore your residential garage door. If you find that your garage door isn’t moving, is making grinding noises, or exhibits other abnormal signs, contact our team today! We pride ourselves on offering thorough, full-service garage door repair that results in a dependable and safe garage door. Our goal is to be prepared for every type of garage door repair, which is why we keep high quality springs and cables stocked in our trucks. We serve Austin, San Antonio, and Dallas TX with same day garage door repair; reach out to us today!