We are a family-owned and operated garage door company serving Texas
We are a family-owned and operated garage door company headquartered in Austin, TX, with local branches in multiple cities including Houston, San Antonio, Dallas, Fort Worth, Atlanta, and Tampa.
Our Texas garage door company was founded on a business model focused on serving clients who manage residential properties. As our systems and processes improved, many of our national clients requested and encouraged our geographic expansion to better serve their growing needs.
As a side benefit of having to compete for additional work from these clients, it became essential that we deliver our services better, faster, and cheaper.
The payoff for constant improvement in these three areas increases sales from these clients. It also gives us a substantial competitive advantage in working with consumers. We are rolling out our B-2-C model in Austin and San Antonio, TX, that will leverage the competitive strengths we developed in our B-2-B model.
ServiceBasix Garage Doors only provides the best and highest quality garage door products from the top garage door brands. We are known for providing only the best value for the money. We offer FREE estimates and FREE professional advice as well.
See What Our Customers Are Saying
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Jorge was very professional and punctual. He fixed my door and reprogrammed the remote quickly.
Tech arrived at the scheduled time, was friendly and courteous, did the needed repairs and left. Did a good job.
Thanks for your feedback, and your recommendation, Phil.
E. G.
Tech was in constant communication with me up until his arrival time. He was informative, knowledgeable, professional and friendly. He is a excellent representation of your company and your fine customer service.
Pete E.
My technician (Jayson) was very polite, personable and professional. He took his time to listen to my issue and ran additional tests to make sure all features of my garage door, opener and track were up to par. Once diagnosed, he was able to fix these issues in a timely manner. I definitely recommend giving these guys a call!
Heather B.
The gentleman who came to address the issues with our garage was very professional and installed a whole new system for us in about 40 mins. Excellent work! Thank you so much!
We Install, Repair, & Service All Major Brands!
We GUARANTEE Our Work
lifetime warranties. Can you ask for more?
Call us now at 833-222-2749 and experience 100% customer satisfaction.
About Us
Meet Our Founders
Since 2003, our founders have been affiliate members of NARPM – National Association of Residential Property Managers. The National Association of Residential Property Managers (NARPM®) is an association of real estate professionals who know first-hand the unique problems and challenges of managing single-family and small residential properties.
Fred Terlaak
Co-founder/CEO
Fred has over 40 years of broad business experience as an executive with domestic and international organizations and as an owner/operator of many successful service businesses. Fred is excited about building a national leader in the garage door industry.
John Tseng
Co-founder/COO
John has been an entrepreneur since his early 20’s growing his franchise, which spanned from coast to coast. His vast management experience in a wide array of industries is essential to helping us achieve our goals.
You can expect our staff to:
- Communicate their arrival and departure so you can plan your day.
- Have a clean, neat, and professional appearance with a proper uniform and installer identification.
- Walk the project with you and explain the scope of work and necessary steps (e.g. evaluating access to the work area).
- Show respect for you, your home, and your property.
- Keep you informed of the status of the project and answer any questions that might arise.
- Perform quality work to your expectations and to industry standards.
- Complete the work in a timely manner.
- Review the completed project with you and answer any questions you may have.
- Ensure all product paperwork is in your possession upon completion of the project.
- Leave all work areas clean and free of debris. Remove all installation trash and debris from the jobsite.
We carry liability and vehicle insurance, and worker’s compensation covers all of our staff..
Our Training
All our employees go through extensive in-house training. The training is both online (we call it ServiceBasix University) as well as job-specific training.
We don’t hire contractors. All our people are employees and undergo a criminal background screening, and they must pass a drug test.
We carry liability and vehicle insurance, and worker’s compensation covers all of our staff.
